1. Fee Structure and payment terms:
1.1. Unless explicitly otherwise specified or agreed in writing, the customer agrees to pay the fees which will be calculated on a time basis for all the time spent by the business, in terms of an agreed hourly and/or value added tariff which is at present the amount from R750.00 per hour, excluding VAT where applicable, for an experience senior pro-advisor, from R350 excluding VAT per hour for Junior pro-advisor, and from R 225 excluding VAT for administration staff.
1.2. Subscription and/or recovery services payable monthly in advance for Dext, QuickBooks online, Xero, Sage, etc. Including online and in person support
1.3. Online training Including online and in person from R450 per hour excluding travel cost
1.4. More complex items and/or services might be charged at a much higher rate
1.5. The business will be charged in 15-minute units of time or part thereof and 15 minutes will be the minimum time charged for any one attendance. The business will record and be entitled to charge me/us for any time reasonably spent working on the matter, including but not limited to drafting, reading documentation, consulting (in person or telephonically), researching and reading or writing letters, e-mails and other correspondence;
1.6. Certain attendances may be charged at a reduced rate at the sole discretion of the business and fees may be adjusted if the matter is particularly complex, urgent, or carries particularly high risk;
1.7. The hourly tariffs set out above shall automatically escalate annually, commencing 1 January 2024, at a rate of no less than 7.5% (seven, five percent) per annum unless specifically otherwise agreed. The increase is based not only on inflationary facts, but also on market forces, including general tariff increases which are the greater experience of the pro-advisors;
1.8. In the event that the business has to attend to the matter after hours or on weekends (except where this is by her own choice), the business shall be entitled to charge at one and a half times the normally hourly rate;
1.9. I understand that senior pro- advisor will supervise the work carried out on my matter, but that firm will at all times be working with a team of professionals, all of whom will have their own rates. I will not be dealing with only one pro-advisor, and will often interact with one of the other professionals in the business, or with the support staff. I am not entitled to demand that only one pro-advisor may handle my matter.
1.10. The customer confirms that the business is entitled to provide the customer with interim invoices in respect of fees and disbursements, as well as a final account for all services rendered in accordance with executing the aforementioned mandate.
1.11. The customer acknowledges that the business is not a registered credit provider and as such this agreement does not constitute a credit agreement and fees and disbursements, as agreed to herein, are payable upon presentation of each interim and/or final account.
1.12. The customer acknowledges that this agreement does not constitute a contingency fee agreement (i.e. no win, no fee) and that fees and disbursements, as agreed to herein, are payable upon presentation of each interim and/or final account, despite whether the customer r is successful with his/her matter or not.
1.13. The customer acknowledges that all disbursements and professional fees accounted for, may be set-off against monies held to the customer's credit or collected on behalf of the customer behalf.
1.14. The customer acknowledges that non-payment of invoices will entitle the business to demand payment in terms thereof. If no payment is received and or payment arrangement made within 7 days of demand, the business will be entitled to take any and all such necessary legal steps to recover the total invoice, whether it be by issuing Summons, obtaining Judgment and proceeding with a Warrant of Execution against my movables and / or an Emoluments Attachment Order against salary (if applicable), if necessary.
1.15. The customer acknowledges that non-payment of invoices will entitle the business to levy interest at the rate of 10.25% per annum on all amounts older than 30 calendar days. I am aware that I am entitled to engage the services of another business who may levy fees at a lower rate, but I elect not to do so;1. Fee Structure and payment terms: 1.1. Unless explicitly otherwise specified or agreed in writing, the customer agrees to pay the fees which will be calculated on a time basis for all the time spent by the business, in terms of an agreed hourly and/or value added tariff which is at present the amount from R750.00 per hour, excluding VAT where applicable, for an experience senior pro-advisor, from R350 excluding VAT per hour for Junior pro-advisor, and from R 225 excluding VAT for administration staff. 1.2. Subscription and/or recovery services payable monthly in advance for Dext, QuickBooks online, Xero, Sage, etc. Including online and in person support 1.3. Online training Including online and in person from R450 per hour excluding travel cost 1.4. More complex items and/or services might be charged at a much higher rate 1.5. The business will be charged in 15-minute units of time or part thereof and 15 minutes will be the minimum time charged for any one attendance. The business will record and be entitled to charge me/us for any time reasonably spent working on the matter, including but not limited to drafting, reading documentation, consulting (in person or telephonically), researching and reading or writing letters, e-mails and other correspondence; 1.6. Certain attendances may be charged at a reduced rate at the sole discretion of the business and fees may be adjusted if the matter is particularly complex, urgent, or carries particularly high risk; 1.7. The hourly tariffs set out above shall automatically escalate annually, commencing 1 January 2024, at a rate of no less than 7.5% (seven, five percent) per annum unless specifically otherwise agreed. The increase is based not only on inflationary facts, but also on market forces, including general tariff increases which are the greater experience of the pro-advisors; 1.8. In the event that the business has to attend to the matter after hours or on weekends (except where this is by her own choice), the business shall be entitled to charge at one and a half times the normally hourly rate; 1.9. I understand that senior pro- advisor will supervise the work carried out on my matter, but that firm will at all times be working with a team of professionals, all of whom will have their own rates. I will not be dealing with only one pro-advisor, and will often interact with one of the other professionals in the business, or with the support staff. I am not entitled to demand that only one pro-advisor may handle my matter. 1.10. The customer confirms that the business is entitled to provide the customer with interim invoices in respect of fees and disbursements, as well as a final account for all services rendered in accordance with executing the aforementioned mandate. 1.11. The customer acknowledges that the business is not a registered credit provider and as such this agreement does not constitute a credit agreement and fees and disbursements, as agreed to herein, are payable upon presentation of each interim and/or final account. 1.12. The customer acknowledges that this agreement does not constitute a contingency fee agreement (i.e. no win, no fee) and that fees and disbursements, as agreed to herein, are payable upon presentation of each interim and/or final account, despite whether the customer r is successful with his/her matter or not. 1.13. The customer acknowledges that all disbursements and professional fees accounted for, may be set-off against monies held to the customer's credit or collected on behalf of the customer behalf. 1.14. The customer acknowledges that non-payment of invoices will entitle the business to demand payment in terms thereof. If no payment is received and or payment arrangement made within 7 days of demand, the business will be entitled to take any and all such necessary legal steps to recover the total invoice, whether it be by issuing Summons, obtaining Judgment and proceeding with a Warrant of Execution against my movables and / or an Emoluments Attachment Order against salary (if applicable), if necessary. 1.15. The customer acknowledges that non-payment of invoices will entitle the business to levy interest at the rate of 10.25% per annum on all amounts older than 30 calendar days. I am aware that I am entitled to engage the services of another business who may levy fees at a lower rate, but I elect not to do so;
