Please Read Carefully
All bookings are subject to these terms of service offered by CP Adventure, Russborough, Blessington, Co Wicklow referred to below as ‘the company’.
If you have any questions about these terms and conditions, please contact us on 085 2602930 or via email to [email protected].
Definitions:
The Company: CP Adventure
Customers: Any adult booking a visit to Santa's Cabin on behalf of a group.
Booking
Places are allocated on a first come first served basis. By submitting a booking the customer represents to us that they have the authority to make the booking on behalf of a group and that they accept that the booking is subject to these Terms of Service. A contract exists as soon as the booking is confirmed, either via email or through our Online Booking Service Provider. Customers should check the details of their booking carefully and promptly to ensure that it accurately reflects the arrangement they have requested. They should immediately inform the company of any discrepancies. No child may book or attend without an accompanying adult. When booking, the customer is declaring to be a parent / guardian of the child/children they are booking on behalf of.
Payments
All prices are subject to change. In order to secure a booking the full amount is due at the time of booking. The company reserves the right to cancel any booking without prior notice if full payment has not been made in accordance with these conditions.
Customer's responsibility: For group bookings, we ask that the entire group is made aware of the booking conditions and each person’s consent (parents consent for minors-under age 18) is given prior to activities.
Cancellations
All sales are final and non-refundable. Transfers to alternative days/time slots in the same calendar year can be arranged with a minimum of 72 hours notice. Alternatively, in the event no available time slot is suitable, tickets may be transferred to a new customer. Again, notice of at least 72 hours must be provided in this circumstance. Customers will be limited to one free transfer on their order. Any additional transfers will incur a €5 administrative fee.
The company reserves the right to cancel or reschedule a visit at any time without any prior notice where we believe it is necessary due to unsuitable conditions. Rescheduling a visit, for example due to weather, is not a cancellation. If a visit has to be cancelled by the company, customers have the option to book into another visit or to get a full refund.
Medical attention
A Health Declaration must be submitted in advance by all customers. The customer will permit for basic First Aid to be administered by a member of staff or by a qualified medical practitioner and in case of a medical emergency for a medical practitioner to provide emergency treatment and/or medication.
Activities / Group Structure
The nature of outdoor activities are weather dependent and therefore are subject to change. The company reserves the right to adjust schedules and activities accordingly. All guests wishing to partake on our courses do so in the knowledge that a certain basic level of fitness is required and that it is up to the participants themselves to inform the company of any relevant illness they may have. Adventure Centre activities have an element of danger. Participants must be aware of the risks before entering activities and agree to this. All participants agree to be bound by the safety regulations of the centre and in particular, hereby agree: a) To wear safety clothing, headgear and footwear when taking part. b) To follow all instructions meticulously
Unruly Behaviour
If the customer or any member of their party is behaving in such a way as to cause danger, upset or distress to any third party or damage to property, the company reserves the right either for the safety of staff or other participants to remove the person from the session if necessary. No refunds will be given and the customers are liable for any damage caused by their children.
Insurance
The company has public liability and employers liability insurance. A copy of any of the policies are available upon request by any customer. Personal Accident Insurance against injury, accident, or loss whilst on site is the responsibility of the customer. In the event of an injury or accident involving a member of their group the customer accepts that the company will not be liable for any direct or indirect loss, damage or injury arising from or associated with their participation in the activities offered by the company and hereby waive all and any claims against the company in this regard in relation to the members of the group booked by the customer.
Photographs
The company occasionally takes photographs and/or video during sessions, which may appear on the company’s brochures, websites and other marketing materials including online. If a customer does not wish for their child to be photographed this should be raised with the company in writing before the session commences.
Applicable law
The contract and any dispute or claim arising out of it or in connection with it shall be governed by and construed in accordance with the Irish law. The customer irrevocably agrees that any dispute that arises shall be dealt with under the exclusive jurisdiction of the courts of The Republic of Ireland.
Understanding of Terms and Conditions
The company’s acceptance of any booking will only be done subject to the customer’s acceptance of these conditions and the Terms and Conditions on the company’s websites. Payment will be regarded as evidence of acceptance of and consent to these conditions.
